Support
Need help with GlassCue? Find answers to common questions below, or contact us.
Getting Started
How do I load a script?
- Open a file: press ⌘O or choose File → Open….
- Drop a file on the GlassCue window, or open it from Finder or the Dock.
- Paste: copy your script, then press ⌘V or choose File → Paste as Script.
- Write one: press ⌘N for a new script and type it in the Scripts tab.
Every script is added to your library and saved automatically.
How do I start scrolling?
Press Space to play and Space again to pause. With Smooth Start on, the script eases up to speed. If the countdown is enabled in Settings, GlassCue counts down 3–2–1 first.
How do I edit a script?
Press ⌘E to open the Scripts tab, choose a script, and type. Changes save as you go, and the prompter picks them up when you return to it. Press ⌘E again to go back.
Keyboard Controls
| Key | Action |
|---|---|
Space |
Play / Pause |
↑ |
10 words per minute faster |
↓ |
10 words per minute slower |
⌘↑ or Home |
Return to top |
Tab |
Next section |
⇧Tab |
Previous section |
Page Down |
Next section (presenter remote) |
Page Up |
Previous section (presenter remote) |
B |
Play / Pause (presenter remote blank key) |
⌘N |
New script |
⌘O |
Open script file |
⌘V |
Paste as a new script |
⌘C |
Copy the current script |
⌘= |
Increase font size |
⌘- |
Decrease font size |
⌘[ |
Decrease background opacity |
⌘] |
Increase background opacity |
⌘⇧M |
Mirror text |
⌘⇧O |
Show the output window |
⌘T |
Toggle text alignment (left ↔ center) |
⌘I |
Toggle the info panel |
⌘L |
Toggle the focus line |
⌘E |
Scripts (press again to return) |
⌘, |
Settings (press again to return) |
The keys without ⌘ (Space, arrows, Tab, Page Up/Page Down, B) work in the teleprompter view and are ignored while you’re typing.
Script Formatting
Can I use Markdown?
Yes. Turn on Markdown for a script in the Scripts tab (.md files open with it on). **bold** and *italic* render as bold and italic, and # headings appear as bold section headings without the #.
How do sections work?
GlassCue finds sections automatically:
- Markdown: lines starting with
# - Screenplays: scene headings such as
INT.,EXT.,INT./EXT.,I/E, andEST. - Plain text: lines written in ALL CAPS
Jump between sections with Tab and ⇧Tab, a presenter remote, the section chips in the info panel, or the phone remote. Each jump lands the heading exactly on your reading line.
What are cues?
Anything in square brackets, like [pause] or [smile], is styled as a cue in the focus-line color, so stage directions stand out from the words you say.
What file types are supported?
.txt, .md, .fountain, .pdf, .docx, .doc, .rtf, and .fdx. PDF, Word, and RTF files have their text extracted and their formatting replaced with GlassCue’s own. Final Draft files are parsed for all script content. Scanned PDFs without a text layer can’t be read.
Playback
How do I change the speed?
Speed is set in words per minute, from 60 to 300, so a script runs the same length at any font size. Press ↑ or ↓ during playback, use the slider in Settings, or use the buttons in the info panel. Each script remembers its own speed.
What is Follow Voice?
In Settings → Playback, choose Follow Voice as the scroll mode. When you press Play, GlassCue listens through your microphone and scrolls to keep up as you read aloud. Recognition runs on your Mac, and audio never leaves it. The first time, macOS asks for microphone and speech recognition access.
What does the info panel show?
Press ⌘I to show or hide it. It has play and pause, elapsed and remaining time, the script’s target time, your speed with buttons to change it, a progress bar, and chips for every section. The time turns orange when you’re running past the target.
How do I set a target time?
In the Scripts tab, choose a target for the script at the bottom of the editor. The info panel warns you when you’re on pace to run over it.
Can GlassCue loop the script?
Yes. Turn on Loop Scroll in Settings and the script starts again from the top when it reaches the end.
The Invisible Window
Why is GlassCue hidden from screen recorders?
With Hidden from Screen Capture on, GlassCue sets NSWindow.sharingType = .none, which tells macOS to leave the window out of screen capture. The info panel and output window follow the same setting.
You can put GlassCue right next to your camera and it won’t appear in your recording or video call.
Which apps is GlassCue hidden from?
Apps that capture the screen through macOS, including:
- QuickTime Player
- Zoom
- Microsoft Teams
- Google Meet
- OBS Studio
- macOS screenshots (
⌘⇧3,⌘⇧4,⌘⇧5) - Screen recording in Control Center
Turn the setting off when you want the prompter to appear in a capture.
Can I still see GlassCue while recording?
Yes. The window is fully visible on your display. It’s only left out of what screen capture and sharing tools receive.
Phone Remote
How do I control GlassCue from my phone?
- Open Settings → Remote Control and turn on Phone Remote.
- Scan the QR code with your phone’s camera, or open the address shown and enter the PIN.
- Play, pause, change speed, and jump between sections from the page that opens.
Your phone and Mac must be on the same network. The PIN and address change every time the remote starts.
The phone can’t connect
- Check that both devices are on the same Wi-Fi network.
- Allow GlassCue under System Settings → Privacy & Security → Local Network.
- Some guest and office networks block devices from reaching each other; try a home or personal hotspot network.
Second Display and Mirror
How do I use an external monitor or teleprompter rig?
Choose Window → Show Output Window (⌘⇧O). The output window shows only the prompter and fills a second display when one is connected. It stays in step with the main window.
How do I mirror the text?
Press ⌘⇧M or turn on Mirror Text in Settings to flip the text horizontally for beam-splitter glass.
Shortcuts and Siri
GlassCue adds actions to the Shortcuts app for playing and pausing, returning to the top, changing sections, setting the speed, and opening a script. You can also ask Siri, for example “Play or pause GlassCue” or “Next section in GlassCue”.
Settings
What appearance settings are available?
| Setting | What it does |
|---|---|
| Font size and line height | Size and spacing of the prompter text |
| Font style | System, Serif, Rounded, or Mono |
| Text alignment | Left or center |
| Background color | 10 colors |
| Text color | 9 colors, with a warning if the text would be hard to read |
| Window transparency | How much of your desktop shows through |
| Focus line | Color, thickness, and reading position |
What is “Always on Top”?
When it’s on, the GlassCue window floats above other windows, including a full-screen video call. Turn it on or off in Settings → Display or the Window menu.
What is the focus line?
A horizontal line that marks where to read as the script scrolls past. Move it with Reading Position so it sits just under your camera, pick its color and thickness, or toggle it with ⌘L.
Which languages does GlassCue support?
English, German, French, Spanish, Italian, Brazilian Portuguese, Japanese, Korean, and Simplified and Traditional Chinese. GlassCue follows your Mac’s language setting. Words per minute is measured correctly for languages written without spaces, such as Japanese and Chinese.
Troubleshooting
The window isn’t visible
- Check that GlassCue is in the Dock and isn’t minimized.
- If you changed displays, choose Window → Zoom or drag the window back from the edge of the screen.
Keyboard shortcuts aren’t working
Shortcuts work when the GlassCue window is in front. Click the window first. In the Scripts and Settings tabs, Tab moves between controls rather than sections, so return to the teleprompter view.
Follow Voice isn’t moving
- Allow GlassCue under System Settings → Privacy & Security → Microphone and Speech Recognition.
- Follow Voice needs on-device speech recognition for your Mac’s language. If it isn’t available, GlassCue says so in the info panel.
- Read the script as written; ad-libs and skipped lines make it harder to follow.
Can’t open a file
Make sure the file is one of the supported types above. Export Pages or Google Docs files as .docx, .rtf, or plain text first. Scanned PDFs need a real text layer.
Contact
Can’t find what you need? Reach out directly.
Email: me@wesleymatlock.com
Please include:
- Your macOS version (Apple menu → About This Mac)
- GlassCue version
- A short description of the issue
We typically respond within 1–2 business days.